bc88 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how bc88 ("bc88," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "Player," or "User") who access or use the bc88 Casino platform, including the website at bc88.one and any associated mobile or web applications (collectively, the "Platform").

bc88 is committed to protecting the privacy and personal data of all Filipino players in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. This Policy applies to all personal data processed by bc88 in connection with your use of the Platform.

By registering a bc88 account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with the bc88 Terms & Conditions.

2. Data Controller

bc88 acts as the data controller in respect of the personal data collected through the Platform. As data controller, bc88 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection legislation.

If you have any questions or concerns about how bc88 processes your personal data, or if you wish to exercise any of your data rights, please contact our Data Protection Officer via the contact details provided in Section 16 of this Policy.

3. Personal Data We Collect

bc88 collects the following categories of personal data:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Philippine passport, SSS, UMID, or driver's licence number).
• Contact Data: Philippine mobile number, email address, and residential address.
• Financial Data: GCash account details, PayMaya/Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details used for deposits and withdrawals.
• Account Data: Username, account balance, transaction history, betting history, bonus usage, and account preferences.
• Technical Data: IP address, device type, operating system, browser type and version, time zone, and session duration.
• Usage Data: Pages visited on the Platform, games played, features used, and interactions with customer support.
• Communications Data: Records of your communications with bc88 customer support, including live chat transcripts and email correspondence.
• KYC Verification Data: Copies of government-issued identification documents, selfies or photographs submitted for identity verification, and proof of address documents.

4. How We Collect Your Data

bc88 collects your personal data through the following means:

• Direct Collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically through cookies, web beacons, log files, and similar tracking technologies when you access and use the Platform.
• Third-Party Sources: Identity verification data from KYC service providers; fraud detection data from anti-fraud partners; payment data from payment processors such as GCash and PayMaya.

5. Legal Basis for Processing

bc88 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to operate your bc88 account, process transactions, and deliver the services you have requested.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, KYC requirements, and gaming regulatory requirements.
• Legitimate Interests: Processing for fraud prevention, security monitoring, and improving the Platform, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. How We Use Your Personal Data

bc88 uses your personal data for the following purposes:

• To create, manage, and maintain your bc88 account.
• To process deposits, withdrawals, and other financial transactions.
• To verify your identity and age (21+) in compliance with KYC and AML requirements.
• To provide customer support and respond to your inquiries.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities.
• To send you transactional communications, such as deposit confirmations, withdrawal notifications, and account security alerts.
• To send you marketing communications about bc88 promotions, bonuses, and new features — where you have opted in to receive such communications.
• To personalize your experience on the Platform based on your gameplay preferences and history.
• To comply with our legal and regulatory obligations under Philippine law.
• To enforce our Terms & Conditions and other applicable policies.
• To analyze Platform usage and improve our products and services.

7. Sharing Your Personal Data

bc88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:

• Service Providers: We share data with trusted third-party service providers who assist us in operating the Platform, including payment processors (GCash, PayMaya, banks), KYC verification providers, game providers, cloud hosting providers, and customer support platforms. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.
• Regulatory Authorities: We may disclose your data to Philippine regulatory authorities, law enforcement agencies, or other government bodies where required by law or in response to a valid legal request.
• Anti-Fraud and AML Partners: We share data with fraud detection and anti-money laundering service providers to protect the integrity of the Platform and comply with our legal obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of bc88's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

8. International Data Transfers

Some of bc88's service providers and game providers are located outside the Philippines. Where your personal data is transferred to a country that does not provide an equivalent level of data protection to the Philippines, bc88 will implement appropriate safeguards — such as contractual data protection clauses — to ensure your data remains protected in accordance with the Data Privacy Act of 2012.

By using the bc88 Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy.

9. Data Retention

bc88 retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulatory requirements. In particular:

• Account and transaction data is retained for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements.
• KYC verification documents are retained for the period required by applicable Philippine regulations.
• Customer support communications are retained for up to three (3) years.
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter.

When your personal data is no longer required for the purposes for which it was collected, bc88 will securely delete or anonymize it.

10. Security Measures

bc88 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the bc88 Platform.
• Encrypted storage of sensitive data, including financial information and KYC documents.
• Role-based access controls limiting access to personal data to authorized personnel only.
• Regular security audits and vulnerability assessments of our systems and infrastructure.
• Two-factor authentication (2FA) options for player accounts to reduce the risk of unauthorized access.

While bc88 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your bc88 login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

11. Cookies and Tracking Technologies

bc88 uses cookies and similar technologies — including web beacons, pixel tags, and local storage — to enhance your experience on the Platform, remember your preferences, maintain your session, and analyze how the Platform is used.

The types of cookies bc88 uses include:

• Strictly Necessary Cookies: Essential for the Platform to function. These cannot be disabled without affecting core functionality such as login sessions and account security.
• Performance Cookies: Collect anonymized data about how players use the Platform to help us improve performance and user experience.
• Functional Cookies: Remember your preferences, such as language settings and game history, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content based on your interests. These are only set with your consent.

You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the bc88 Platform.

12. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by bc88:

• Right to Access: You may request a copy of the personal data bc88 holds about you.
• Right to Correction: You may request that inaccurate or incomplete personal data be corrected or updated.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact bc88 customer support via live chat or email as detailed in Section 16. We will respond to all valid requests within thirty (30) days. We may need to verify your identity before processing your request.

13. Marketing Communications

With your consent, bc88 may send you promotional communications about bonuses, new games, special events, and other bc88 offers via SMS, email, or in-Platform notifications. You can opt in to marketing communications during registration or through your account settings.

You may opt out of marketing communications at any time by updating your notification preferences in your bc88 account settings, or by contacting customer support. Opting out of marketing communications will not affect transactional messages related to your account, such as deposit confirmations or security alerts.

14. Children and Minors

The bc88 Platform is strictly intended for individuals aged 21 years and above. bc88 does not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered a bc88 account or provided personal data to bc88, please contact our support team immediately so we can investigate and take appropriate action.

15. Changes to This Privacy Policy

bc88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via their registered mobile number or email address, or by displaying a prominent notice on the Platform.

The revised Policy will take effect on the date specified in the notice. Your continued use of the bc88 Platform after the effective date constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Policy periodically to stay informed about how bc88 protects your data.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by bc88, please contact our Data Protection Officer:

We aim to respond to all data rights requests and privacy inquiries within 30 calendar days. For complex requests, we may extend this period by a further 30 days and will notify you accordingly.